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Analytics in Retail
Speakers

Paul Hoy is responsible for leading IBM's Business Analytics solution growth in the manufacturing and distribution industries. He is responsible for driving market strategy, developing and aligning solutions with target markets, and helping business users derive value from IBM Cognos applications. With 30 years experience helping organizations tackle business and technology issues, Paul's understanding of sales and operations planning (S&OP), supply chain performance, inventory management, production, demand and fulfillment challenges enables him to assist IBM customers to realize the efficiencies and returns Business Analytics solutions deliver. He has executive management experience with a number of application software vendors, and has held materials management positions in industry. His experience includes the areas of S&OP, ERP, supply chain management, and labor management solutions. His roles include general manager, and executive sales, support, materials, marketing, and product management positions. Prior to joining IBM, Paul was Vice President at Kronos, Inc., where he was responsible for Kronos' $100 million manufacturing industry division. Paul also held the position of Vice President of Product Management at Pivotpoint, Inc. a start-up organization that launched one of the first client/server ERP product offerings for the midrange manufacturing market. Paul is a frequent speaker on manufacturing industry topics. He holds a BA degree from The College of The Holy Cross in Worcester, MA.

For more than 15 years, Farrukh Khan has worked with retail, consumer goods and technology companies as a strategic consultant, product leader and entrepreneur to define, influence and deliver technology solutions focused on solving key business issues and inefficiencies. As Strategy and Product lead for Netezza Distribution Sector business, Farrukh works closely with Business and Information Technology leaders to define solutions that transform key business processes like customer interactions, supply chain and operations into assets that drive deeper customer understanding, more efficient operations, greater competitive advantage and increasing ROI. Farruk holds an MBA from the Kellogg School of Management of Northwestern University and a BS and BA from Columbia University in Physics and Electrical Engineering.

Brian Kilcourse is a recognized leader in retail technology practices.  One of the top retail CIOs in the U.S. during his 10-year tenure at a leading West Coast retailer, Brian was named one of the Premier 100 IT Leaders in Computerworld magazine and by Information Week as leader of the #1 retail IT shop in 2001. Brian is a frequent public speaker on subjects ranging from emerging technologies to IT governance and best practices.  He also has led training seminars on the subject of "selling technology value to retailers."  Brian has authored research on Multi-Channel Retailing, Supply Chain Collaboration, Retail Data Security, Business Intelligence, and IT Governance, among other topics.

Martha Lieber is the Director of Business Systems for Papa Gino’s, Inc., a mid-market restaurant enterprise based in New England.  As Director of Business Systems since 2007, Martha is responsible for managing her company’s Cognos environment and report development as well as the supporting databases.  With combined experience in finance and technology, she functions as the liaison between the business and IT, evaluating user needs and data requirements.   Ms. Lieber was hired at Papa Gino’s in 2001 as the Director of Financial Systems and prior to Papa Gino’s has worked for companies in retail and manufacturing.  She serves on the Advisory Board for the New England Cognos User Group (NECUG).

Based in the UK, Colin Linsky is the Worldwide Retail Lead for SPSS Predictive Analytics within IBM's Business Analytics Industry Solutions Team. In this role, he is responsible for the positioning, solution development and go-to-market execution activities for advanced and predictive retail analytics. Prior to his current role, he specialized in survey and market research and was part of the team which launched and grew the IBM SPSS Data Collection multi-channel survey research platform. Colin has been an independent analytics consultant serving a wide variety of sectors and has post-graduate degrees in Applied Psychology.

Clément Salvaire is Sales & Marketing Director for Continental Europe at PhotoBox, the European leader in online photo printing. He was previously working on Yahoo! international monetization strategy and is graduated fromToulouseBusinessSchoolinFrance. Clément joined PhotoBox in 2006 as traffic acquisition manager, just after the successful merger of theUKbusiness with leading French counterpart, Photoways Group to formEurope’s leading online personal publisher. He has then been responsible for the launch of the service in 12 new European countries. Today, Clement is driving the whole sales and marketing strategy overEurope. Together with IBM, he works on high-performing analytics solutions to better understand customers’ behaviors.

Patricia Waldron is IBM's Worldwide Retail Business Analytics and Optimization Portfolio Leader. She is responsible for setting strategic direction, developing solutions, leading practices and go-to-market programs for IBM's analytics offerings. Patricia works with retailers, analysts and partners around the world to harness the combined power of IBM's hardware, software, consulting services and research sciences to help chains understand consumers, make better business decisions and drive profitable growth. (#) With more than 20 years of industry experience, Patricia has held senior positions covering a broad spectrum of marketing, product and business development roles for global corporations including Fujitsu ICL, Stores Automated Systems Inc. and Lawson Software. She started her career in retail at Gordon's Jewelers and S&A Restaurant Corp. - a Pillsbury Company - where she held management positions in store operations, information technology and the office of finance. Patricia joined IBM through the Cognos acquisition where she was Associate Vice President, Retail Industry.