Infusing Cloud Services with Ecosystem Innovation
Scott was named General Manager, Global Telecommunications Industry in March 2009 and has responsibility for the telecommunications industry across the corporation. One of Scott’s key priorities includes helping IBM’s telecommunications industry clients achieve success within a converging ecosystem of telecommunications, media and entertainment, IT and consumer electronics industries. This ecosystem, built on open, standards-based frameworks, technologies and end-to-end business processes, can improve IBM telecommunications clients’ ability to deliver sustainable value in this evolving ecosystem. In his prior position Scott was the Vice President Sector Sales in South-West Europe, where he drove client management, value creation, and industry solution development. Scott has held several global leadership positions including: General Manager Wireless, responsible for IBM’s mobility initiatives worldwide and Vice President Global Telecommunications Industry. Scott is a member of the TM Forum Board of Directors.
Melanie Posey is Research Vice President of IDC's Web Hosting Services and Telecom Services Vertical Views programs. In this position, Ms. Posey provides analysis, forecasting, and consulting on telecom and Web hosting sector dynamics, service provider positioning, technological and business model innovation, and industry evolution.

Ms. Posey’s involvement in the telecommunications and technology market research sector dates back to the early 1990s. She began her career at IDC in 1997 covering wide-area network services markets and went on to spearhead research in the Web hosting and telecom strategy areas before leaving IDC for a position at a consumer market research firm. Ms. Posey rejoined IDC in late 2006. Prior to IDC, she was a senior analyst at Northern Business Information/Datapro, responsible for research on global wireline and wireless equipment markets. Ms. Posey was also an analyst at the U.S. International Trade Commission where she worked on the teams that prepared the U.S. telecommunications and business services offers for multilateral trade negotiations.

Ms. Posey is a well-respected industry analyst, frequent speaker at industry and client events, and widely-quoted source in such publications as Investor’s Business Daily, The Wall Street Journal, BusinessWeek, and NetworkWorld. She has won several IDC awards, including the runner-up James Peacock Memorial Award.

Ms. Posey graduated from Amherst College with a BA in French, She also holds an MA in Political Science from the University Michigan, Ann Arbor and an MA in International Relations/International Economics from the Johns Hopkins School of Advanced International Studies (SAIS).
Rick Qualman is the VP of Strategy and Business Development for the Global Telecommunications Indus-try. Mr. Qualman has eighteen years of experience in the telecommunications industry. In this role, he is responsible for managing IBM business development and strategic initiatives with world-wide telecommunications service providers, developing alliances with key ISVs and telecommunications equip-ment manufacturers and driving industry investment strategies. Upon Mr. Qualman’s return to South Florida in 2007, he was named Senior Location Executive for IBM South Florida. In July of 2008, he assumed the role of IBM’s Senior State Executive for Florida & Puerto Rico. In this role, Mr. Qualman represents the IBM Corporation as a globally integrated enterprise in the community and IBM’s primary voice in the state providing leadership in developing relationships with State policy makers, key stakeholders and business leaders. Mr. Qualman started with IBM in the Boca Raton, Florida manufacturing facility in 1980. From 1980 to 1986 he held numerous positions in purchasing, new product development, and contracts. In 1986, he joined the Midwest sales and marketing organization and was transferred to Chicago, Illinois. From 1986 to 1997, Mr. Qualman held various sales management positions, including Alliance Executive for the IBM/Ameritech Alliance and the IBM/Pacific Bell Alliance. In 1997, Mr. Qualman was named Client Executive for the BellSouth account and relocated to Atlanta, Georgia. In 2000, he was named Business Development Executive for Cable & Wireless PLC and com-muted between Atlanta, Vienna, Virginia and London, UK. In 2001, he was named Cluster Unit Executive for the Southeastern Communication Sector, with the responsibility of telecommunications, media & entertainment, and utilities industries.

Mr. Qualman was appointed Customer Unit Director in 2002, responsible for the Southeastern Region. In this capacity, he was responsible for managing the sales efforts of all professionals engaged in the selling of IBM products, financing, services, customer satisfaction, and management. He was also accountable for expense, revenue, profit, and other business objectives within the communication sector.

In 2005, Mr. Qualman was named Vice President of IBM’s Emerging Business Opportunities (EBO) Or-ganization for Wireless Solution Americas Group. In this capacity, he had responsibility for Strategy, Solu-tions Development, Business Partners, Proof of Concepts Investments, managing the efforts of all profes-sionals engaged in selling and deploying wireless, RFID, and asset monitoring solutions across the Ameri-cas.

In 2006, Mr. Qualman was named Vice President of Sales for the telecommunications industry. In this global sales role, he was responsible for executing IBM worldwide telecommunications industry sales, profit and revenue growth.

Mr. Qualman has held positions on the Atlanta Chamber of Commerce educations committee 2000 to 2007, Atlanta Wireless Technology Forum 2005 to 2007 and lead IBM’s Emerging Executive Leaders for ECCC-United Way campaign in 2005-2007. He is currently on the Industry Advisory Board of Florida International University and the Business Advisory Council for the College of Engineering at Florida Atlantic University.

A Michigan native, Mr. Qualman moved to Boca Raton Florida in 1970, attended Palm Beach Community College, Florida Atlantic University and North Central College in Illinois. Rick has a degree in Business Administration, completed the Client Executive Program at Harvard University, and the IBM Premier program at Boston College. Mr. Qualman has been married to wife Kathy since 1984 and has a 18 year old son Robert.
Bob is now the Global Industry Leader - Telecommunications for IBM Global Business Services. He was formerly with Oliver Wyman (f/k/a Mercer Management Consulting), a leading global management consulting firm. During his 30-year career at Oliver Wyman, Bob had a number of leadership roles, including the head of North America, Chief Operating Officer and, twice, including most recently, head of the global Communications, Media & Technology (CMT) business unit. Bob’s client work during a 30-year consulting career focused on helping firms develop and implement profitable growth strategies in the convergence of communications, information, and entertainment services. He has worked for most of the major service providers in North America and for many of the global telecom companies in Europe, the Middle East, Latin America and Asia, across their traditional and emerging business segments: wire line (local and long distance); wireless (cellular, PCS, and satellite); information services; entertainment; and multimedia.

Bob has been quoted extensively in general business press, including USA Today, The Boston Globe, Business Week, Fortune, The Wall Street Journal, The New York Times, Investors Business Daily, and various industry publications; and has been a speaker at industry conferences and events. He has for the past three years authored and presented Oliver’s Wyman’s State of the Industry Report at a luncheon for CMT executives in Davos, as part of World Economic Forum. He is also been a guest lecturer at Boston University School of Management and Brandeis University International Business School on the topics of global telecom evolution and international management trends.

Bob received a B.A. (magna cum laude) in economics and biology from Williams College, where he was elected to Phi Beta Kappa. He holds an M.B.A. (with distinction) from the Harvard Graduate School of Business Administration.

Bob lives outside of Boston, Massachusetts with his wife and three children. He is an avid bicyclist, skier, and golfer. He is also on the President’s Council of Accion, one of the oldest microfinance non-profits in the world.