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InterCall Asia Pacific Virtual Environment - Internal

Mission statement: 

To provide innovative and practical communication solutions delivered through a highly engaged and talented workforce enabling collaboration for people and businesses anywhere, anytime.

 

InterCall APAC Goals

  •   Hit our targets
  •   Add customer value
  •   Develop our Strategic plan for 2015

Values:
  •   Flexibility - Embrace speed and change
  •   Customer Service –
               Exceed customer expectations in service and urgency
               Be easy to do business with
  •   Innovation - Seek input and feedback for the continuous improvement of products, service levels and processes
  •   Recognition- Recognize individuals by encouraging development and rewarding performance
  •   Communication - Communicate specifically and with respect to all customers and employees


IT & TELECOM OPERATIONS  
World Clock ACE Login Current Vacancies
Currency Converter Implementation Form Register Your Contact Details
Weights and Measures Incident Report Form Quality Service Report (QSR)
Numbers Database Online Number Request QSR Form Issues Log
Bridge CDR Owner ID Login Fault Reporting
Bridge CDR Archives Online Reports Login Request Pricing Application Form
TCNZ Authentication ACE Online Reports How to Log a Support Ticket
Reach Home Page Welcome Pack Resend Global Quality Targets
Telecom Contact Resplus Exemption Request Employee Recognition Programme
System Notification Form Standard Operating Procedure
Telecom Outage Notification Features DB Online Form  
IICP Bridge 553 Video Room Hire Locations - View Only  
ICP Bridge 554 SIGN (apevents)  
How To Documents Global Troubleshooting Guide  
  Wallet Card Resend
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IUM/GenMC Support Portal
West Service Desk
Webmail
ADP Payroll
Currency Converter
We Transfer
World Time Server
Online File Converter

 

The leader in virtual environments.

The leader in virtual environment solutions makes it easy to create branded and interactive environments.
Top companies like Novartis, IBM, Intuit, KPMG and Fortune Magazine leverage InterCall's platform for lead generation, customer engagement, training, recruiting and more.

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